Nashville, TN
September 24 - 26, 2018
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Wednesday, September 26 • 3:40pm - 4:00pm
Smart Service Level Objectives and Key Performance Indicators for Intelligent API Management - Nick Denny, APImetrics

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Service Level Objectives (SLOs) are technical measures that capture aspects of API performance such as average monthly latency, availability and consistency. SLOs are important in managing expectations about API quality between providers and users. Key Performance Indicators are measures that providers can use to manage APIs internally within organizations and are closely related to SLOs. Defining and measuring SLOs and KPIs for APIs is a more difficult task than first appears. In this talk, Paul will explain how to apply statistical analysis and machine learning techniques to historical API call record data to understand API behavior, detect anomalies and discover SLO values that are fair to all stakeholders. He will show how organizations can effectively measure and monitor smart SLOs and KPIs and use these metrics to manage their APIs intelligently to improve API quality constantly.

avatar for Nick Denny

Nick Denny

VP Engineering, APImetrics
Nick Denny is VP Engineering and Co-founder of APImetrics, the industry-leading API and SLA performance and quality monitoring solution for the cloud. He has 10 years of experience working with cloud technologies and before that worked with mobile and embedded programming in the early... Read More →

Wednesday September 26, 2018 3:40pm - 4:00pm CDT
Davidson Ballroom A 2/3