Nashville, TN
September 24 - 26, 2018
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API Usability [clear filter]
Tuesday, September 25


Hack Your Way to Improved API Usability - Rachel Muller, Aspect Software
Hackathons are a powerful tool for gleaning API feedback from your developer community. They typically involve large numbers of participates, coding for hours, while being fed fast food and competing for prizes. By that standard our first hackathon was humble - 24 participants, no free food, prizes or karaoke. However, the results were impactful including:
• Cross functional team cooperation and comradery
• Instant feedback to development team for improvements
• Creation of a shareable samples catalog.
In this session you will follow our hackathon journey from crazy idea to execution.
• How we got cross-functional teams engaged in the event.
• Goals we wanted to accomplish
• How participants were organized
• Major findings on event day
We will also share lessons learned from our hackathon experience that will hopefully help and encourage you in planning your own hackathon.


Rachel Muller

Chief Architect, Aspect Software
Rachel is an API evangelist at Aspect Software, working with development teams to build the public APIs for the new cloud services offering, Aspect Via. She shared Aspect's journey to deliver public APIs at the Amazon Web Services re:Invent conference last year. https://youtu.be... Read More →

Tuesday September 25, 2018 2:00pm - 2:20pm
Davidson Ballroom B 1/2
  • Skill Level Any


Where the User Meets the Code: Lessons from IxD - Noah Crowley, InfluxDat
Your API is the means by which developers interact with your product; from their first curl to deep integration with their systems, continued engagement depends on developer happiness and ease of use. Crafting interfaces that users love requires going beyond technical requirements and one-to-one mappings over your business data. Interaction Design
(IxD) provides us with a framework for thinking about how users engage with and experience interactive systems—so what can API designers learn from the field? What are affordances, and how do they apply to communications protocols? How can we use personas to gain insight into user behavior? How do we provide feedback to reduce cognitive friction within the system?

avatar for Noah Crowley

Noah Crowley

Developer Advocate, InfluxData
Noah is a Developer Evangelist at InfluxData, focused on DevOps with a dash of IoT. He has worked as a systems administrator, audio engineer, production coordinator for an animation studio, and as a software developer building DevOps tools. Noah holds a master’s degree from the... Read More →

Tuesday September 25, 2018 2:30pm - 2:50pm
Davidson Ballroom B 1/2